Your CMDB should already know.
What do we have, what depends on it, who owns it. Most platforms can't answer that — which is why every ServiceNow module you bought underperforms its potential, and why the automation on your roadmap stays out of reach.
Ask yourself three questions.
How many Windows Servers are we running? How many different server operating systems in our environment? Are any no longer supported or patched?
Which application would hurt us most if it went down? Can I find every host, database and network device it relies on?
A critical CVE drops Friday at 4pm. How long would it take us to know the affected systems and the owner for each?
You've paid for ITOM. Where's the return?
Two ordinary days at a company where the CMDB powers IT operations.
Nothing has gone wrong today.
Twenty-two servers hit end of support this month — flagged in February, replaced in April. A change that would have taken down the payment service was caught on an undocumented dependency. Compliance asked which systems are in audit scope and had the list that afternoon.
Three fires that never started.
Your CEO asks whether you're exposed.
The vulnerability was in the news all weekend. You open a workspace, filter, and read the answer out loud: forty-one systems, six services, four owners. Seventeen are already patched; the rest are in progress. The CEO update takes four minutes.
You say it with confidence, because the answer was there before the question.
Everything a CMDB has to get right.
We make all nine true — in your platform, on a workspace, one click away.
The market has two models. We built a better one.
Quiver is the strategic choice — short term, medium term and long term.
- Starts
- How fast can you recruit and onboard?
- Ends
- When they leave for another job — usually 12 to 24 months
- Starts
- When the SOW is signed and partner resources are aligned
- Ends
- The partner leaves completely, almost as if they were never there
- Starts
- Tomorrow, next week, whenever you like
- Ends
- We stay committed. It's on your timeline.
Indicative, from published 2026 market data. Hire: $170–210K base, plus roughly 28% burden, a 20–25% agency fee and certifications. Project: a four-person team at a blended $200/hr runs about $128K a month, against a three-to-six-month estimate.
Two steps. The first one's free.
Thirty to ninety minutes, whichever suits you. If you want, we look at your instance together — your real health number and why the dashboard disagrees, stale and duplicate CI counts, and which Discovery jobs are quietly returning nothing.
A senior architect owning your CMDB and Discovery, with the scorecard live in your instance.
Start with one month. No commitment beyond it — a full month of architect-level progress, and the configuration stays in your instance whether you continue or not. Carry on and the term is six months, then thirty days' notice. Twelve months, $9,500 a month.
Scope is ITOM Advanced — CMDB, Discovery, Service Mapping. Event Management and the rest of ITOM Prime are quoted separately.
Why Quiver works this way.
I've seen too many partner-implemented CMDBs fade into decay, and too many customer-led ones stall for want of architect-level skill.
CMDB work is sold as a project because projects are how consulting firms make money. A large scope, a large number, a finish line — and a renewal conversation six to eighteen months later, once the data has drifted back to where it started.
That model isn't dishonest. It's structurally opposed to your long-term success. Every incentive inside it rewards the next engagement rather than the state of your platform now and in the future.
Quiver is aimed at the state of your platform. That's the entire design. There's no scope to close, no finish line to hit, and no reason for me to want your CMDB to need rescuing again next year. Our only stakeholder is you.
It's also why the price is on this page. Partners don't publish rates, which is how the same work gets quoted at $400,000 by one firm and $750,000 by another, depending on who's asking and how their quarter is going. Our price is the same number for everyone, and it's a third of a project because you're paying for the outcome instead of subsidizing partner overhead.
With Quiver you work with a senior architect who owns your ITOM, accountable to results in the short and the long term — improving it continuously, so the platform matures and the automation on your roadmap comes within reach.
Start with one month. If we deliver to expectation, keep going. If we don't, you keep a full month of architect-level progress, the configuration stays in your instance, and we go our separate ways. It isn't risk-free — nothing is — but it's the least you can put at stake to find out.
Thirty minutes is all it costs to find out.
Quiver
Start with a conversation.
I'll ask about your environment before I tell you anything about what I do.
If you're not sure where you'd score on the nine, that's the answer — and it's a fine place to start.
Not ready for a call?
Ask a question. I answer everything myself, usually within a business day.